Voice & collaboration.
Remote work, mobile teams and climbing customer expectations have made access and collaboration crucial – any time, from anywhere. NDS’ multi-vendor approach mean we can match you with the right platform and technology for you, then offer support 24/7/365.
Working together- no matter how far apart.
NDS specializes in a number of voice and collaboration platforms, with support for services like:
- Unlimited MACD (move, add, change and delete) support
- Carrier/PSTN/SIP Management
- 911 and E-911 Emergency call routing policy Management
- Contact Center / Call Center Service Management
- Contact Center WFM – Workforce and Quality Assurance Management
- Integration Management to 3rd party applications
- Dial Plan and call routing management
- Attendant Console and Auto Attendant Management
- Voice & Collaboration Feature Management
The right technology for you.
- Cisco UCM | DI | Hosting
- Cisco WebEx Calling
- Cisco premise-based systems
- Microsoft Teams voice tenant management w/direct route
No more putting out fires.
Tailored Solutions
Following the best practices for you.
Responsive NOC
Solve 80% of issues before they’re observable.
Mature Operations
US-based. ISO certified; vendor credentialed.