Managed services.
If users don’t have access, business stalls. Here’s how NDS keeps your teams connected – and your business thriving – anywhere in the world.
Multiple networks and devices. One MSP.
- Proactive management of end-to-end systems
- Integrated suite of tools for secure, scalable management
- Management of performance, faults, configuration
- Remote OS and patch updates
- Co-management of devices
- Incident ownership through resolution
- Automatic ticket generation of incidents
- Electronic notification of requests
- Telco and third-party vendor management (LoA required)
Reports and real-time analytics
Tactical Reports gauge past performance.
Strategic Reports help you plan for tomorrow.
Client portal
Submit, track and update service requests.
CIO dashboard
Track proactive and reactive tickets. Measure your network’s availability.
Transition in as little as 45 days.
Initiate project
Meet the team, set timelines and share data.
Establish access
Review and test NOC access.
Onboard NOC
Onboard devices. Set up thresholds, ticketing and notification.
Activate service
Get service manuals and train your teams.
Say farewell to fighting fires.
Ready for a better transformation? Tell NDS about your goals. We’ll let you know if we can help.