A NOC that resolves problems fast.
Proactive monitoring. In-depth expertise.
Uptime is money.
Network Data Systems is a remote managed services provider that moves fast and manages proactively. That means your help requests get quick responses – if you have to make requests at all.
Catch problems before they impact users.
Your dashboard tracks proactive tickets – those triggered by NDS safeguards to address potential incidents before they disrupt client network service.
Proactive: 197
Total tickets: 237
One call. A world of experience.
At NDS, a single US-based NOC manages multiple network types, reducing the need for coordination between NOCs. Your first contact is a qualified engineer – someone whose job is not to transfer you, but to help you.
The result:
Faster responses. Shorter resolutions. More uptime.
82.6% of tickets resolved by the first contact, without need for escalations or transfers.
91.5% tickets resolved without the need for vendor engagement.
99.3% of tickets never reopened, indicating full resolution on first response.
When your network solution works, so can you.
Network Data Systems provides managed services, network transformation and advisory help to enterprise clients across the U.S. and around the globe. Our clients are mature enough to have their own IT teams – but those teams’ resources are best spent advancing business goals, not managing connections or upgrading legacy technology.
That’s where NDS comes in. Our role is to take your complex data needs and make them simple – so you can get back to work.
Advisory
Model current state, assess and plan.
Transformation
Reinvent your network – not your workflow.
Managed Services
Hand off management to our NOC.